Room Service Attendant

4 days ago


Johns Island, South Carolina, United States The Dunlin Full time
Job Summary

We are seeking a skilled Room Service Server to join our team at The Dunlin, a luxurious resort located on the banks of the Kiawah River. As a Room Service Server, you will be responsible for delivering exceptional in-room dining experiences to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
  • Take and place orders accurately and efficiently, utilizing our point-of-sale system to ensure timely and correct billing.
  • Deliver requested items in a timely and courteous manner, maintaining a high level of customer satisfaction.
  • Communicate effectively with guests regarding their needs and preferences, ensuring a consistently high-quality service.
  • Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen, maintaining knowledge of all menu items.
  • Prepare guest checks accurately and collect payment or signature, as required.
  • Operate, maintain, and properly clean all restaurant equipment and fittings, ensuring a safe and clean working environment.
  • Ensure that food delivery is tidy and maintain an accurate par of food items, including beverages and snacks, as well as non-food items like menu cards, napkins, and straws.
  • Use safe food handling procedures and maintain a safe working environment by utilizing proper skills and food safety guidelines.
  • Clean and maintain in-room private/mini-bars, reporting damage or malfunctioning units.
  • Check quality and expiration of all items, discarding and replacing according to established procedures.
Requirements
  • Minimum of one year experience in customer service or the foodservice/hospitality industry.
  • Must meet the minimum age requirements for food and alcohol service.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
  • Ability to lift 30lbs.
Benefits
  • Free Parking
  • Free Team Member Cafeteria
  • Holiday Pay
  • Team Member Stay Program
  • 50% off F&B + Spa

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @AubergeResorts and #AlwaysAuberge.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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