Heating and Cooling Support Representative
3 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our customer support team at Trahan's Heating & Cooling. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, managing their expectations, and ensuring their satisfaction.
Key Responsibilities
- Answer and resolve customer inquiries in a timely and professional manner
- Schedule and manage customer estimates
- Develop and maintain strong relationships with customers
- Provide solutions to customer complaints and concerns
- Meet sales targets and contribute to the growth of the business
Requirements
- High school diploma or equivalent required
- 1-5 years of call center or customer support experience preferred
- Valid driver's license with a clean motor vehicle record
- Experience with MS Office products preferred
Compensation
The salary for this position is $14-$18 per hour, depending on experience. We also offer a range of benefits, including health insurance, dental and vision insurance, life and disability insurance, paid time off, and ongoing training and development opportunities.
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