Customer Service Representative

7 days ago


Houma, Louisiana, United States Trahan's Heating & Cooling Full time

About Us: Trahan's Heating & Cooling is a family-owned and operated business dedicated to providing top-notch customer support. We are looking for a self-motivated individual with a positive attitude to join our growing team.

Job Summary: As a Customer Service Representative, you will be responsible for managing incoming calls from customers, scheduling and managing customer estimates, and identifying and assessing customer needs to achieve full satisfaction of work provided.

Responsibilities:

  • Manage incoming calls from customers
  • Schedule and manage customer estimates
  • Identify and assess customers needs to achieve full satisfaction of work provided
  • Manage customer and technician schedules
  • Renew and manage maintenance agreements
  • Build relationships with customers and provide top-level service and support
  • Maintain accurate and detailed records of customer needs, requests, and tasks performed
  • Appropriately handle and de-escalate customer complaints and concerns

Requirements:

  • 1-5 years of call center or customer support experience preferred
  • Valid driver's license with clean motor vehicle record
  • Experience with MS Office products preferred
  • Experience with Service Titan preferred

Benefits:

  • Matching 401(k)
  • Health Insurance
  • Dental and Vision Insurance
  • Life and Disability Insurance
  • Paid Time Off
  • Ongoing Training and Development

Salary: $14.00 - $18.00 per hour



  • Houma, Louisiana, United States Raising Cane's Full time

    Raising Cane's OverviewWe're looking for a dedicated and enthusiastic Customer Service Representative to join our team at Raising Cane's. As a key member of our staff, you'll be responsible for providing exceptional customer experiences.Salary InformationThe estimated salary for this role is $12-$15 per hour, depending on location and experience. We offer...


  • Houma, Louisiana, United States Domino's Franchise Full time

    RPM Pizza is a family-owned Domino's franchise operating over 175 stores across five states.We are seeking a Customer Service Representative to provide exceptional customer service through phone calls, answering questions, and resolving issues in a timely manner.Key Responsibilities:Provide outstanding customer support by addressing inquiries and...


  • Houma, Louisiana, United States Trahan's Heating & Cooling Full time

    At Trahan's Heating & Cooling, we are seeking a highly motivated individual to join our Customer Support team as a Customer Service Representative. This is a full-time opportunity that offers an hourly salary of $14.00 - $18.00.This role involves managing incoming calls from customers, scheduling and managing customer estimates, and identifying and assessing...


  • Houma, Louisiana, United States State Farm Insurance Full time

    **Job Overview:**We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance.About the Role:Assist customers with their insurance needs and provide exceptional customer service by answering inquiries and resolving issues.Process insurance policy changes and updates, handle incoming and...


  • Houma, Louisiana, United States Raising Cane's Full time

    Raising Cane's is a fast-food restaurant chain known for its fresh, never frozen chicken fingers. As a Customer Service Representative at Raising Cane's, you'll be responsible for ensuring that every customer leaves satisfied with their meal. This involves taking orders accurately and efficiently, handling payments, and maintaining a clean restaurant...


  • Houma, Louisiana, United States Dalton Le Blanc - State Farm Agent Full time

    Customer Experience ExpertWe are seeking a motivated and customer-centric individual to join our team as an Insurance Customer Service Representative. In this role, you will have the opportunity to make a positive impact on our customers' lives by providing exceptional service and support.


  • Houma, Louisiana, United States Trahan's Heating & Cooling Full time

    **Job Description:**We are seeking a highly motivated and customer-focused individual to join our team as a SERVICE REPRESENTATIVE - CUSTOMER EXPERIENCE. As a member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Your responsibilities will include managing incoming calls,...


  • Houma, Louisiana, United States Domino's Franchise Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Domino's Pizza, a family-owned and operated business with over 40 years of experience as one of the largest Domino's franchises in the United States.The ideal candidate will have excellent communication skills and be able to provide a positive experience for customers through...


  • Houma, Louisiana, United States American Cash Advance Full time

    Salary: $40,000 - $60,000 per year">Customer Service Representative Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Customer Service Representative in HOUMA, LA.The ideal candidate will have a passion for helping people, a willingness to adapt to change, and excellent communication skills.


  • Houma, Louisiana, United States Dalton Le Blanc - State Farm Agent Full time

    About the RoleWe are seeking a Customer Experience Representative to join our team at Sarah Buckley - State Farm Agent. As a representative, you will be responsible for promoting State Farm's products and services while providing exceptional customer experiences.Estimated Salary: $45,000 - $65,000 per yearKey Responsibilities


  • Houma, Louisiana, United States Sears Holdings Corp. Full time

    About Sears Holdings Corp.Sales Associates at Sears provide an exceptional customer shopping experience, selling and servicing customers within one or more departments. To be successful, you'll need to maintain a thorough knowledge of products, enabling you to effectively assist and educate customers on their options.Key Responsibilities include:Sell and...


  • Houma, Louisiana, United States Domino's Pizza LLC Full time

    At Domino's, we are seeking a skilled Restaurant Team Member to excel in delivering exceptional customer service and maintaining a clean and organized work environment.About the RoleGreet customers and provide them with a positive experience by being attentive and courteous.Take orders accurately and efficiently using our Point of Sales System.Create a...


  • Houma, Louisiana, United States Raising Cane's Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused individual to join our team as a Cashier. In this role, you will be responsible for taking orders, processing payments, and providing exceptional customer service to our guests.Key Responsibilities:Taking orders accurately and efficiently.Processing payments using our point-of-sale...


  • Houma, Louisiana, United States U-Haul Full time

    About the RoleWe are seeking a Customer Service Representative to join our team. This is an exciting opportunity for individuals who enjoy working with people and providing exceptional customer service.The successful candidate will work as part of a supportive team, ensuring that customers receive outstanding service and support throughout their journey.


  • Houma, Louisiana, United States Trahan's Heating & Cooling Full time

    Trahan's Customer Care Representative:Join our team as a Customer Care Representative and play a critical role in delivering exceptional customer service to our clients. As a key member of our customer support team, you will be responsible for managing incoming calls, scheduling and managing customer estimates, and building strong relationships with...


  • Houma, Louisiana, United States Bristow Group Full time

    As a Customer Service Coordinator at the Bristow Group, you will play a key role in ensuring the satisfaction of our customers through exceptional service delivery. Your primary responsibilities will include providing assistance with baggage and cargo handling, working closely with Customer Service Representatives to ensure accurate loading, and maintaining...


  • Houma, Louisiana, United States Spirit Halloween Full time

    Spirit Halloween Job Description">We are seeking a Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for providing excellent customer service, demonstrating knowledge of store products, and practicing suggestive selling.">Key Responsibilities:">">Acknowledge all guests through a greeting, smile or eye contact...


  • Houma, Louisiana, United States Walmart Full time

    Job Overview:The Retail Meat Department Associate and Customer Service Representative plays a vital role in providing an exceptional shopping experience for our members. This position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.About the Compensation:This position offers a...


  • Houma, Louisiana, United States Burlington Full time

    Job OverviewThe Part Time Customer Service Lead plays a critical role in delivering exceptional customer experiences at Burlington stores. As a key member of the retail team, this individual is responsible for leading day-to-day customer service initiatives and inspiring associates to provide top-notch service.


  • Houma, Louisiana, United States Burlington Full time

    Customer Service Lead Role OverviewWe are seeking a highly motivated and customer-focused Customer Service Lead to join our team in Houma, 70360. This part-time role is responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer experiences.Key Responsibilities:Model company core values...