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Customer Service Representative

2 months ago

Westlake Ohio, United States PCRK Group Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Associate. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and building strong relationships with our clients.

Key Responsibilities:

  • Drive membership sales and member retention through effective sales strategies and customer engagement
  • Create a positive and welcoming customer experience, building ongoing relationships with our clientele
  • Educate clients on the benefits of our wellness programs, promoting our services and products
  • Multi-task between answering phones, setting appointments, greeting clients, and processing payments in a fast-paced environment
  • Assist in maintaining the cleanliness and organization of the location

Benefits:

  • Excellent medical, dental, and vision plans
  • Paid time off
  • Comprehensive 401K package
  • 45% discount on products
  • Employee referral bonuses
  • Free monthly massage/skincare services

About PCRK Group:

PCRK Group is a leading provider of wellness services, operating over 95 locations across multiple states. We are committed to taking care of our employees, so they can take care of our clients. With competitive rates and flexible schedules, we offer a dynamic and supportive work environment that fosters growth and success.