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Shift Supervisor
2 months ago
We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team at Wendy's. As a Restaurant Shift Manager, you will be responsible for the overall management of restaurant operations, including training, developing, and mentoring staff, creating a warm and welcoming work and dining environment, and ensuring the highest level of customer satisfaction.
Key Responsibilities- Training and Development: Provide ongoing training and development to staff to ensure they have the skills and knowledge needed to excel in their roles.
- Customer Service: Ensure that all customers receive exceptional service and that their needs are met in a timely and efficient manner.
- Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and labor control.
- Food Safety and Quality: Ensure that all food safety and quality standards are met, including proper food handling, storage, and preparation procedures.
- Team Management: Lead and manage a team of staff, including scheduling, performance management, and employee development.
- Education: High school diploma or equivalent required.
- Experience: Minimum of one year of experience as a Shift Manager or in a similar role in a fast-paced, dynamic environment.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong focus on customer satisfaction.
- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) plan.
- Opportunities for Advancement: We offer opportunities for advancement and career growth, including training and development programs and a strong focus on promoting from within.