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Senior Manager, Audio Visual and Technical Operations

2 months ago


Minneapolis, Minnesota, United States Sodexo Full time
Job Summary

We are seeking a highly skilled and experienced Senior Manager, Audio Visual and Technical Operations to join our team at Sodexo. This is a key leadership role that requires a strong background in audio visual and technical services, as well as excellent communication and project management skills.

Key Responsibilities
  • Audio Visual and IT Operations: Oversee the planning, execution, and maintenance of all audio visual and IT services for our hospitality features, including Northstar 8 and the Skyboxes.
  • Event Execution: Collaborate with event planners and operations teams to ensure seamless execution of events, addressing any client concerns and special requests.
  • Network Maintenance: Ensure ongoing operability of high-speed and secure internet throughout all areas, arranging customer Wi-Fi subnetworks, SSIDs, and other client arrangements.
  • Equipment Maintenance: Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use.
  • Specialty AV Services: Arrange occasional specialty AV beyond the built-in on-site features.
  • Vendor Management: Coordinate with network maintenance, managed Wi-Fi, and other vendors to ensure customer service and satisfaction.
  • Leadership and Guidance: Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members.
  • Access Control and Credentials: Ensure intended operability of access controls and credentials.
  • Golf Simulator Operations: Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs.
  • Building App Operations: Assist in ensuring the ongoing operability of the building app and collaborate with Owner to continuously enhance.
  • Operational Support: Step-in to fulfill operational tasks and duties in areas where employees have not yet been hired or when backfilling is required.
About Sodexo

Sodexo is a world leader in Quality of Life Services. Our mission is to improve the quality of life of our customers, employees, and the communities we serve. We are passionate about delivering exceptional dining experiences and providing innovative solutions to our clients.