Operations Manager

1 week ago


Federal Way, Washington, United States SalesFirst Recruiting-1 Full time
Job Overview

We are seeking a highly skilled Service Manager to oversee our janitorial division and ensure exceptional cleaning services are delivered to our clients.

As a key member of our team, you will be responsible for leading, mentoring, and training a team of professionals to maintain high standards of quality and customer satisfaction.

Key responsibilities include:

  • Overseeing the onboarding of new clients and maintaining relationships with existing customers
  • Managing field operations to ensure quality standards are met
  • Leading and mentoring a team to achieve exceptional results
  • Resolving customer issues and improving overall team performance

Requirements:

  • Experience in janitorial management or a related field
  • Strong leadership and operational skills
  • Exceptional communication and interpersonal abilities
  • Proven ability to manage client relationships and handle customer issues
  • Bilingual in English/Spanish or English/Korean is highly desirable
  • Ability to work independently with flexibility and persistence
  • A background in managing multi-site teams is a plus

What We Offer:

  • $72K-$85K base salary DOE % quarterly bonus potential
  • Company-provided vehicle
  • Opportunities for career growth
  • Ongoing leadership and professional development training

Location:

South Puget Sound area

Work Schedule:

20% in-office work + 80% in the field


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