IT Support Specialist

3 days ago


Madison Heights, Michigan, United States Belmont Equipment & Technologies Full time
Job Title:

IT Support Specialist

At Belmont Equipment & Technologies, we are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our employees, ensuring that all computing facilities are in working order across our multi-location network.

Key Responsibilities:

  • Diagnose and resolve hardware and software issues for desktops, laptops, printers, copiers, and IP telephones.
  • Assist with the installation, configuration, and maintenance of hardware and software.
  • Provide excellent end-user customer service and support.
  • Work independently and as part of a team to achieve goals and objectives.

Requirements:

  • Eager to learn and adapt to modern technologies and processes.
  • Detailed oriented.
  • Extremely strong drive to be a computer expert.
  • Experience with Windows operating systems (10, 11, mobile applications).
  • Exposure to scripting language(s).
  • Excellent organizational and analytical skills.
  • Strong oral and written communication skills.

Preferred Qualifications:

  • A+ certification or equivalent experience.
  • Experience with the installation, upgrade, repair, and maintenance of computer software, hardware, and peripherals.
  • Experience working in an IT environment.
  • Network+ certification is a plus but not required.
  • Experience with network technologies, troubleshooting, and diagnosing connection issues.


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