Floor Operations Manager

5 days ago


Southfield, Michigan, United States Evolution Full time
Job Title: Floor Operations Supervisor

Evolution is seeking a highly skilled and experienced Floor Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth running of our live casino operations.

Key Responsibilities:
  • Monitor Game Presenters' productivity and provide coaching and guidance to ensure they meet their targets.
  • Organize workflow and ensure that Game Presenters understand their duties and delegated tasks.
  • Present new ideas and policies to the team and ensure their effective implementation.
  • Work with internal systems to manage employee data and performance.
  • Manage employee expectations and requests in a fair and timely manner.
  • Establish and maintain cross-departmental cooperation to ensure seamless operations.
  • Handle disciplinary cases in accordance with company policies.
  • Manage projects and deadlines set by your direct managers.
  • Propose initiatives and ideas that will benefit the department.
  • Manage ad-hoc situations that may arise during shifts in an appropriate manner.
Requirements:
  • Technically proficient in computer programs, especially Microsoft Office.
  • Minimum 3 months in either a GP or Shuffler role preferred but not required.
  • The ability to work flexible hours.
  • Managerial courage to lead and hold others accountable.
  • Prompt and organized.
About Us:

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution US was established in 2018.



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