Help Desk Professional

3 weeks ago


Queens Village, New York, United States PrideStaff Full time

We are proud to offer an exciting opportunity for a Help Desk Professional to join our team at PrideStaff As a Help Desk Professional, you will play a vital role in providing exceptional customer service and support to our clients.

About the Role:

  • Respond to customer inquiries via phone, email, and chat.
  • Troubleshoot technical issues and provide solutions.
  • Document customer interactions and issues.
  • Collaborate with internal teams to resolve complex issues.

Requirements:

  • A strong passion for delivering excellent customer service.
  • Excellent communication and problem-solving skills.
  • The ability to work in a fast-paced environment.
  • A bachelor's degree in a related field or equivalent experience.

What We Offer:

  • A competitive salary of $50,000 - $70,000 per year.
  • A comprehensive benefits package.
  • The opportunity to work with a dynamic and supportive team.

This is a full-time position, and the salary range is based on industry standards and location. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today



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