Customer Service Representative

3 days ago


Neptune Beach, Florida, United States Sam Maimone - State Farm Agent Full time

**Job Title:** Customer Service Representative

 

**About the Job:

We are seeking a highly motivated and customer-focused individual to join our State Farm team as a Customer Service Representative. This role involves building enduring relationships with clients, providing exceptional customer experiences, and promoting State Farm's premier insurance and financial service products.

 

About Us:

Our team is dedicated to delivering exceptional customer service and promoting State Farm's trusted brand. As a Customer Service Representative, you will be an integral part of our team, working closely with our independent contractor agent to promote our products and services.

 

Responsibilities:

  • Customer Relationship Building: Forge strong relationships with clients, proactively following up to ensure continued satisfaction.
  • Product Promotion: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

 

Compensation:

The estimated salary for this role is $50,000 - $70,000 per year, depending on experience and performance.

 

Requirements:

  • Marketing Skills: Interest in marketing products and services based on customer needs.
  • Communication Skills: Excellent written, verbal, and listening skills.
  • People-Oriented: People-oriented with a strong focus on customer satisfaction.
  • Detail-Oriented: Detail-oriented with a proactive approach to problem-solving.


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