U-Haul Customer Service Representative

21 hours ago


Neptune Beach, Florida, United States U-Haul Full time
Join a dynamic team at U-Haul

We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a representative, you will be the face of our exceptional service, ensuring that customers receive all the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment.

This role offers on-the-job education and opportunities for advancement. We offer a competitive $45,000 - $60,000 per year salary, plus a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.

Our benefits package includes career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.

Key Responsibilities:
  • Assist customers with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Clean and inspect equipment on the lot.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fulfill other duties as assigned.


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