Front Desk Representative
2 days ago
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Register guests and process check-ins and check-outs in a friendly and efficient manner
- Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions
- Handle guest requests and resolve any issues that may arise during their stay
- Operate the front desk computer system and maintain accurate records
- Collaborate with other departments to ensure seamless guest service
- Participate in ongoing training and development to enhance skills and knowledge
- High school diploma or equivalent required; college coursework in a related field is helpful
- Previous experience in a hotel or related field is preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic arithmetic skills and ability to handle cash
- Knowledge of Microsoft Office suite
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.
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Front Desk Representative
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