Radiology Support Specialist

5 hours ago


Columbia, Maryland, United States Advanced Radiology Services Full time
Job Title: Patient Service Representative

At Advanced Radiology Services, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring our patients receive the best possible experience.

Key Responsibilities:
  • Register patients in a friendly and service-oriented manner.
  • Verify insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes when necessary.
  • Provide patients with orientation for preparatory and safety protocols, and offer directions to facilities if needed.
  • Coordinate with back-office staff for timely and effective care of patients.
Requirements:
  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay Range: $18.00 - $22.17 per hour

Shift: Mornings

Shift Variations: Monday to Friday 9:00am-5:30pm with Saturday rotation



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