Care Specialist Community Health Worker
4 weeks ago
Upward Health is a leading provider of in-home, multidisciplinary medical care. Our team of healthcare professionals delivers 24/7 whole-person care to patients in need. We are committed to improving the lives of our patients and their families through exceptional care and support.
Job SummaryWe are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a critical role in delivering chronic care management to high-complexity patients in their homes and communities. Your primary responsibilities will include conducting direct outreach to patients, enrolling them in our program, and facilitating in-home provider appointments. You will also work closely with our interdisciplinary team to support our patients' healthcare goals and provide exceptional care and support.
Key Responsibilities- Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
- Meet patients in their homes or communities to conduct needs assessments, set health goals, and facilitate in-home provider appointments.
- Support patients in meeting their healthcare goals, including quality measures, and work with our interdisciplinary team to ensure seamless continuity of care.
- Document patient information accurately and timely in our electronic medical record system.
- Build strong relationships with patients, families, and caregivers to provide culturally sensitive and inclusive care.
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required.
- Valid driver's license and auto liability insurance.
- Reliable transportation and ability to travel within assigned territory or other as needed.
- Experience in Chronic Care Management model or working with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of local resources.
- Ability to complete Upward Health's initial training program and ongoing educational requirements.
Upward Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
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Care Specialist
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