Care Specialist Community Health Worker

9 hours ago

Baton Rouge, Louisiana, United States Upward Health Full time
About Upward Health

Upward Health is a leading provider of in-home, multidisciplinary medical care. Our team of healthcare professionals delivers 24/7 whole-person care to patients in need. We are committed to improving the lives of our patients and their families through exceptional care and support.

Job Summary

We are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a critical role in delivering chronic care management to high-complexity patients in their homes and communities. Your primary responsibilities will include conducting direct outreach to patients, enrolling them in our program, and facilitating in-home provider appointments. You will also work closely with our interdisciplinary team to support our patients' healthcare goals and provide exceptional care and support.

Key Responsibilities
  • Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
  • Meet patients in their homes or communities to conduct needs assessments, set health goals, and facilitate in-home provider appointments.
  • Support patients in meeting their healthcare goals, including quality measures, and work with our interdisciplinary team to ensure seamless continuity of care.
  • Document patient information accurately and timely in our electronic medical record system.
  • Build strong relationships with patients, families, and caregivers to provide culturally sensitive and inclusive care.
Requirements
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • Valid driver's license and auto liability insurance.
  • Reliable transportation and ability to travel within assigned territory or other as needed.
  • Experience in Chronic Care Management model or working with chronically ill/elderly patients.
  • Long-time resident of the community with good knowledge of local resources.
  • Ability to complete Upward Health's initial training program and ongoing educational requirements.
What We Offer

Upward Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

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