Care Specialist

4 weeks ago


Baton Rouge, Louisiana, United States Upward Health Full time
Job Title: Care Specialist

Upward Health is seeking a dedicated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering high-quality care to our patients in their homes and communities.

Key Responsibilities:
  • Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
  • Meet patients in their homes or in the community to conduct needs assessments, set health goals, and facilitate in-home provider appointments.
  • Support patients in meeting their healthcare goals, including quality measures, and work with an interdisciplinary team to meet market and organizational goals.
  • Obtain and record vital signs and other health information, analyze patient data, and assess physical conditions to aid in diagnosis and treatment.
  • Explain technical medical information to educate patients and cultivate relationships with primary care providers to ensure seamless care coordination.
Requirements:
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and ability to travel within assigned territory or other as needed.
  • Experience in Chronic Care Management model or working with chronically ill/elderly patients.
  • Long-time resident of the community with good knowledge of local resources.
  • Ability to complete Upward Health's initial training program and ongoing educational requirements.

Upward Health is an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.



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