Total Store Leader Position

7 days ago


Southfield, Michigan, United States Victra Full time
About the Role

Victra, an Exclusive Retailer for Total by Verizon, is seeking a highly motivated and experienced Total Store Leader to join our team. As a Total Store Leader, you will be responsible for creating a dynamic and engaging work environment that fosters high performance and exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of sales professionals to achieve daily sales targets and operational goals.
  • Develop and implement effective sales strategies to drive revenue growth and improve customer satisfaction.
  • Train and coach team members on sales techniques, products, and promotions to ensure a world-class guest experience.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Collaborate with cross-functional teams to drive business results and achieve company objectives.
  • Ensure a premiere store environment, maintaining high standards of cleanliness, organization, and visual merchandising.
  • Manage inventory levels, perform daily and monthly inventory counts, and adhere to security standards.
  • Lead with effective communication, enforcing Victra policies and procedures, and promoting a positive and inclusive work culture.
Requirements
  • High School diploma or equivalent required; 3-5 years of experience in a retail sales environment, with 2 years in a leadership/supervisory role.
  • Excellent interpersonal and communication skills, with the ability to lead and motivate a team.
  • Basic math skills and working knowledge of Microsoft Office.
  • Ability to lift up to 10 pounds.
Training and Development

All Total Store Leaders are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Additionally, Total Store Leaders are required to attend and successfully complete a 3-day Store Leader University (SLU) training program within 30 days of completing NHU.

About Victra

Victra is an Equal Employment Opportunity Employer, celebrating our employees' differences and committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, age, religion, sex, gender, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information.



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