Senior Business Analyst

1 week ago


el Campell Alcampell, Huesca, United States Creative Information Technology, Inc Full time
About the Role

Creative Information Technology, Inc. is seeking a seasoned Business Analyst to join our fast-paced Healthcare Product Development team. As a key member of our team, you will be responsible for building digital healthcare solutions that expand product offerings and provide value to our customers and patients.

You will lead feature discovery and definition with the customer, working closely with the product team for the design and delivery of solutions. This is a highly collaborative, delivery-focused team environment where you will collaborate with customer business and clinical teams, as well as internal technical teams and stakeholders.

The ideal candidate will have experience in Electronic Health Records, Practice Management, and Billing software, with a strong preference for experience communicating with clinical and billing staff directly.

Key Responsibilities
  • Understand customer requirements through listening, workflow, observational studies, and other existing forms of documentation.
  • Evaluate business processes, anticipate requirements, and develop and implement healthcare solution strategies.
  • Gather critical information from meetings and JAD sessions with various stakeholders, producing useful summaries and meeting minutes.
  • Work closely with the product research and development team for product design and enhancement.
  • Convert customer requirements into use cases and development requirement documents.
  • Write test cases for the requirements.
  • Implement User Acceptance Tests and manage client testers and results, participating in system testing, user acceptance testing, and validation of implemented solutions.
  • Explain concepts and detailed requirements to the development team.
  • Effectively communicate results, insights, and recommendations to cross-functional team members and management.
  • Work closely with patients, clinical staff, technicians, and managerial staff, as well as third-party solution providers.
  • Review final implementation with the development team.
  • Train support and training teams on the feature.
  • Ensure delivered solutions meet specified requirements and are of high quality.


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