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ServiceNow Developer

1 month ago

Dallas, Texas, United States Capgemini Full time
About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. We help organizations realize their business ambitions through an array of services from strategy to operations.

Our team is at the forefront of innovation, addressing the entire breadth of clients' opportunities in the evolving world of cloud, digital, and platforms.

We pride ourselves on being a flexible culture, with a strong 50-year heritage and deep industry-specific expertise.

About Infrastructure Services

Our Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering, supporting the group's cloud-based services.

We deliver a broad range of cloud services to build and support the hybrid cloud estate, encompassing leading public cloud players and private cloud technologies.

Our services include infrastructure outsourcing, data center, helpdesk, network support, and service integration and service maintenance support.

We also offer infrastructure transformation services, helping clients consolidate and migrate entire workloads and data centers.

Job Title:

Delivery Architect - ServiceNow Developer

Location:

Chicago, IL, Dallas, TX, or Atlanta, GA areas. This is a hybrid position, requiring 2-3 days of office attendance per week.

You will need to be available to travel to clients up to 25% of the time.

Job Description:

This is a Service Mapping/ITOM Developer role, requiring proven experience in developing Service Maps.

You will collaborate with Service Integration and Management consultants to assist clients in implementing Service Management practices based on Capgemini and industry standards.

You will be responsible for demonstrating IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform.

You will assist ServiceNow System Administrators, SI Process Consultants, and Business Analysts with incident resolution as needed.

  • Co-design and develop new ServiceNow applications and services
  • Assist ServiceNow Business Analyst in estimating release-level effort
  • Provide mentoring and guidance for ServiceNow System Administrators
  • Lead layered business requirements and work to completion
What You Bring:

We are looking for individuals with experience in the sophisticated administering of the ServiceNow Platform.

You should have ITOM and Service Mapping Development experience, as well as Enterprise and/or IT Service Management experience.

You should be proficient in scripting languages such as JavaScript, Web Services, HTML, CSS, and Jelly.

You should have a strong understanding of Agile and SCRUM methodologies.

You should be able to work with a remote team, requiring validated written and spoken skills via phone and email.

You should have validated attention to detail and knowledge of JavaScript/Angular/AngularJS.

Certifications:

CSA Certification is required to be considered. Within six months, other certifications in ServiceNow may be required to complete.

  • ServiceNow System Administration certificate CSA
  • ITILv4 Foundation Certified is ideal
  • ServiceNow Implementation Specialist certificate (optional)
  • ServiceNow Scripting certificate (optional)
  • Application Creation in ServiceNow
What We Offer:

We offer a culture of diversity, promoting a workplace where individuals from different backgrounds and points of view can thrive.

We believe that working with individuals from diverse backgrounds is a strategic advantage and an ongoing opportunity.

We promote a culture of honesty, boldness, trust, freedom, team spirit, modesty, and fun.

We are committed to building a workforce of employees with a diverse group of backgrounds and work experiences.

We strongly encourage women, veterans, and active military service personnel to apply.

Capgemini is an Equal Opportunity Employer, encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.