Service Excellence Representative
1 week ago
The State of Florida is a leader in economic development, working to create jobs and stimulate growth throughout the state. Our team is dedicated to providing exceptional service to our customers, and we are seeking talented professionals like you to join us.
We are proud to offer a competitive salary range of $55,000 - $75,000 annually, based on experience and qualifications. This role offers a chance to grow professionally and personally, with opportunities for advancement and development within the organization.
Job Description
We are seeking an experienced Customer Service Specialist to join our team. In this role, you will assist employers throughout the region as part of economic development efforts, promoting job openings in EmployFlorida and providing marketing services to local businesses. You will also work closely with job seekers to match them with available positions, ensuring a smooth transition into employment.
This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply.
Responsibilities
* Promote job openings in EmployFlorida and provide marketing services to local businesses
* Work closely with job seekers to match them with available positions, ensuring a smooth transition into employment
* Develop and maintain relationships with local businesses and community organizations to promote job opportunities and support economic development
* Provide information and recruitment assistance to employers in the Miami area as part of the Economic Development efforts for South Florida
Qualifications
* Bachelor's degree in Business Administration or related field
* 2+ years of experience in customer service, sales, or marketing
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Benefits
* Competitive salary range: $55,000 - $75,000 annually
* Opportunities for career growth and professional development
* Comprehensive benefits package, including health, life, dental, vision, and other supplemental options
* Retirement plan options, including employer contributions
* Paid holidays and personal holiday each year
How to Apply
If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, please submit your application, including your resume and cover letter, through our website.
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