Fitness Center Support Specialist

2 weeks ago


Milton, Massachusetts, United States Planet Fitness Full time
Position Overview

Planet Fitness is seeking a dedicated Member Services Representative to enhance our team. The role of the Overnight Member Services Representative is crucial in ensuring an outstanding experience for our members by delivering top-notch customer service, managing front desk operations, and concluding the daily shift effectively.

Key Responsibilities
  • Welcome members and guests with a friendly demeanor.
  • Respond to phone inquiries and provide assistance.
  • Facilitate new member registrations and onboarding.
  • Maintain the cleanliness and organization of the facility.
Qualifications

The ideal candidate will possess:

  • A background in customer service.
  • Proficiency in computer applications.
  • A genuine enthusiasm for fitness and wellness.
  • Strong communication skills.
Physical Requirements

This position requires:

  • Continual standing and walking.
  • The ability to work overnight shifts.
  • Occasional lifting of items.

Planet Fitness is recognized as a leading health club brand, celebrated for its affordable membership options and the commitment to a Judgement Free Zone philosophy.

Flynn Fitness Group LLC, the operator of Planet Fitness locations, is dedicated to enhancing lives through a consistent health and wellness experience.

Employees at franchised locations are employed by the Franchisee and are expected to embody core values such as customer focus, integrity, and loyalty.


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