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Customer Service Ambassador

2 months ago

East Peoria, Illinois, United States FastSigns Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Develop and maintain strong relationships with existing and prospective clients
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
  • Work closely with the sales team to identify new business opportunities and develop sales strategies
  • Prepare and present estimates, work orders, and other sales-related materials to clients
  • Collaborate with the operations team to ensure timely delivery of finished orders
  • Participate in daily team meetings and contribute to the development of business and marketing plans
Requirements
  • Outgoing and responsive with excellent communication and interpersonal skills
  • Ability to build strong relationships with clients and colleagues
  • Strong listening skills, documentation, and organizational abilities
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree in business or related field preferred
What We Offer

As a Customer Service Representative at FastSigns, you will have the opportunity to work in a dynamic and growing industry, with a competitive salary and benefits package. You will also have access to ongoing training and development opportunities, as well as the chance to work with a talented and supportive team.