Automotive Technician

2 weeks ago

Haverhill, Massachusetts, United States Monro, Inc. Full time
About the Role

The Automotive Technician role is a full-time or part-time position that involves conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

Responsibilities
  • Perform basic vehicle diagnostics to properly identify required repairs.
  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
  • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
  • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Profile Summary
  • Capable of performing basic automotive maintenance, repair, and tire services.
  • Ability to diagnose problems identifying root cause and determine appropriate repair solution.
  • Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
  • Strong customer service skills.
  • Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:

  • Ability to work flexible hours, days, evenings, weekends, and holidays.
  • Must be able to see, hear, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Qualifications
  • High School Diploma or equivalent.
  • Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
  • ASE certification and State Inspection license (where applicable) preferred.
  • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
  • Required to own a basic set of tools or participate in Monro's tool purchase program.

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