Host and Guest Experience Specialist

3 weeks ago


Red Bank, New Jersey, United States Catezza Full time
About the Role

Catezza is seeking a skilled and charismatic Host to provide exceptional guest experiences and support our team in delivering unforgettable moments.

Key Responsibilities
  • Greet guests and ensure a warm welcome, seating them at tables or in waiting areas
  • Provide menus and inform guests of current promotions, ensuring a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times when necessary
  • Operate cash registers to accept payments for food and beverages
  • Answer the phone and take to-go orders when required
  • Maintain a clean and organized host stand, ensuring a positive first impression for guests
Requirements
  • Previous restaurant hosting or serving experience is preferred
  • A friendly and customer-focused personality, with excellent communication skills
  • Ability to articulate clear greetings and farewells, as well as understand requests for assistance
  • Ability to effectively communicate with Servers, Bussers, Managers, and other team members
  • Ability to carry trays or supplies (up to lbs.)
What We Offer

Catezza is a dynamic and innovative company that values its team members. As a Host, you will have the opportunity to work in a fast-paced environment, develop your skills, and be part of a team that is passionate about delivering exceptional guest experiences.


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