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Host

2 months ago

Red Bank, New Jersey, United States Centrada Full time
Job Description

We are seeking a skilled and customer-focused Host to join our team at Centrada. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Greet guests and seat them at tables or in waiting areas, ensuring a seamless and efficient dining experience.
  • Provide guests with menus and inform them of current promotions and specials.
  • Assign patrons to tables suitable for their needs and according to rotation, ensuring that servers receive an optimal number of seatings.
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as needed.
  • Operate cash registers to accept payments for food and beverages, maintaining a high level of accuracy and attention to detail.
  • Answer the phone and take to-go orders when necessary, providing exceptional customer service at all times.
  • Maintain a clean and organized host stand, ensuring a positive first impression for our guests.

Requirements:

  • Previous experience in a restaurant hosting or serving role is preferred.
  • A friendly and customer-focused personality, with excellent communication and interpersonal skills.
  • The ability to articulate clear greetings and farewells to guests, as well as understand requests for assistance.
  • The ability to clearly communicate guests' needs to servers, bussers, managers, and other staff members.
  • Effective communication skills, including the ability to communicate on the telephone.
  • The ability to lift and carry trays or supplies, up to 25 pounds.