Department Store Director

3 weeks ago


Cleveland, Ohio, United States BJ's Wholesale Club Full time
Job Summary

BJ's Wholesale Club is seeking a highly skilled and experienced Department Store Manager to oversee the daily operations of our club. As a key member of our management team, you will be responsible for driving sales growth, improving member satisfaction, and maintaining a positive and safe work environment.

Key Responsibilities
  • Lead and manage a team of department managers to achieve sales and profitability goals
  • Develop and implement strategies to improve member satisfaction and loyalty
  • Monitor and control expenses to ensure profitability
  • Ensure compliance with company policies and procedures
  • Collaborate with other departments to achieve business objectives
  • Perform Club Self Audits and control procedures to measure compliance with club policies and procedures
  • Continually monitor customer service levels and ensure a positive service experience is delivered to all Members
Requirements
  • High school diploma or equivalent required; college degree or higher preferred
  • Minimum 3 years of retail management experience, preferably in a wholesale club environment
  • Proven track record of driving sales growth and improving member satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Working Conditions

The Department Store Manager will work in a comfortable indoor environment with frequent exposure to temperature extremes and loud noises. The position requires standing for long periods, frequent walking, and occasional lifting of objects up to 30 pounds.

At BJ's Wholesale Club, we offer a competitive salary range of $63,750.00 and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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