Food Department Supervisor

1 week ago


Cleveland, Ohio, United States Meijer Full time
Job Overview

As a key member of the Meijer team, the Food Department Supervisor plays a vital role in ensuring the success of our stores. This role is responsible for planning, directing, and supervising team members in the day-to-day operations within various departments of the store. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to lead a team to achieve sales goals and provide exceptional customer service.

Key Responsibilities:

  • Lead and develop a high-performing team to achieve sales goals and provide exceptional customer service.
  • Implement strategies to improve customer service, drive store sales, and maintain a positive store image.
  • Responsible for staffing, selection, and hiring to achieve staffing needs.
  • Promote succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions.
  • Documents and applies disciplinary actions and makes recommendations concerning discharge.
  • Responsible for P&L, achieving sales, and maintaining shrink for the department.
  • Models exceptional, fast, and friendly customer service.
  • Mentors and coaches team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
  • Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
  • Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
  • Promotes a safe work environment.
  • Reliable and consistent attendance required.

Requirements:

  • High school diploma or its equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Rotational assignments in other areas of the store such as meat, bakery, produce, and deli; also customer service and product flow experience is helpful.
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
  • Demonstrated ability to resolve conflict and by addressing root cause issues.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
  • Demonstrated ability to teach suggestive selling.
  • Demonstrated ability to lead an organization that practices working safely at all times.
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions, and team leaders.
  • Successful completion of all required certifications.


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