Technical Specialist
3 days ago
Apex Systems is seeking a skilled Refresh Technician to join their team in the San Diego, CA area.
Key Responsibilities:
- Install and configure hardware and software components to meet project requirements.
- Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components.
- Follow established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks.
- Perform accurate documentation and participate in cross-functional teams to troubleshoot moderately complex issues.
- Act as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
- Function under direct supervision and may be required to be on call.
Requirements:
- Minimum of 1 to 2 years' experience with installation and configuration of Windows 7 & Windows 10.
- Hardware Refresh Experience, Outstanding Customer Service Skills, knowledge of PXE Boot, Desktop Troubleshooting, Configuring Printers and Peripheral Devices (Scanners, Credit Card Readers, Signature Pads).
- Basic understanding of networking, telecom and SCCM a big plus.
Preferred Qualifications:
- Two years' experience in IT, A+, Network+, CCENT, CNTS, ACIS certification preferred, Bachelor's degree.
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