Enterprise Security Systems Specialist

2 days ago


Cumberland, Rhode Island, United States Vector Security and Vector Security Networks Full time

At Vector Security and Vector Security Networks, we are committed to making our world more secure, connected, and empowered. As an Enterprise Security Systems Specialist, you will be part of a team that installs innovative security and smart automation solutions in homes and businesses.

About the Role
  • This is a challenging and rewarding opportunity to leverage your advanced understanding of security industry technology hardware and software to support our clients' needs.
  • You will work closely with internal and external teams to develop and expand existing relationships, identifying opportunities for growth and improvement.
Key Responsibilities
  • Advanced Technical Support: Provide specialized technical support via phone, email, or workflow applications to internal and external personnel.
  • Systems Administration: Create reports and dashboards as needed to support client needs, interacting directly with customer teams.
  • Solutions Resolutions: Triage and troubleshoot product or platform issues, implementing enhancements to improve system reliability and performance.
What You'll Need
  • Candidates must have a college degree or equivalent qualifications in electronic security, with 3-5 years of experience in the physical security technical space and client account management.
  • Strong knowledge of security technology, the security industry, and loss prevention is preferred.
  • Proficiency in Microsoft Office products and ability to multitask and work on multiple projects simultaneously.
Estimated Salary Range: $65,000 - $90,000 per yearBenefits
  • Competitive compensation with incentive eligibility
  • Medical, dental, and vision coverage
  • HSA/FSA programs
  • Company-paid life and AD&D insurance
  • 401k retirement savings plan after just 60 days


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