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Part Time Weekend Sales Associate

2 months ago

Lansing, Michigan, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Weekend Sales Associate to join our team at Planet Fitness. As a Sales Associate, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience.

Key Responsibilities:
  • Customer Service: Greet members, prospective members, and guests, providing a superior level of customer service, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Handle all front desk activities, including checking members into the system, new member sign-ups, and taking prospective members on tours.
  • Account Management: Facilitate updates to member accounts, respond to member questions and concerns, and escalate issues to management as needed.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club, ensuring a safe and welcoming environment for our members.
Requirements:
  • Customer Service Background: Previous experience in customer-facing roles, preferably in a retail or sales environment.
  • Basic Computer Proficiency: Ability to operate a computer and navigate our system with ease.
  • Passion for Fitness and Health: A genuine interest in fitness and health, with a desire to help others achieve their wellness goals.
  • Positive Attitude: A friendly, approachable, and positive demeanor, with excellent communication skills.
  • Punctuality and Reliability: Ability to work a flexible schedule, including weekends and holidays, with a strong commitment to punctuality and reliability.
Benefits:
  • Free Black Card Membership: Enjoy unlimited access to our state-of-the-art facilities and amenities.
  • Mentorship and Training: Receive ongoing training and mentorship to help you grow and develop in your role.
  • Opportunities for Advancement: Opportunities to advance to leadership roles and take on new challenges.