Retail Sales Associate Key Part Time

2 weeks ago


Lansing, Michigan, United States Talbots Full time
About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate Key Part Time to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide an exceptional customer experience by offering personalized styling advice, answering product questions, and resolving customer concerns.
  • Build strong relationships with customers by actively listening to their needs, providing solutions, and following up on customer interactions.
  • Drive sales growth by promoting products, suggesting items to customers, and creating outfits that meet their needs.
  • Support the management team in building store business by participating in sales initiatives, promoting products, and providing feedback on customer interactions.
  • Proactively communicate store information, brand initiatives, and discrepancies to management to enhance the customer experience.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching, and feedback.
  • Achieve sales and service metrics in key measurable areas, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
Requirements
  • Capable of creating a selling culture where all associates align around the customer's needs.
  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Driven to create, build, and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Able to work a flexible schedule based on the needs of the business, including evenings, weekends, and holidays.
  • Have open availability of (15 to 20) hours per week.
What We Offer
  • Growth: Talbots provides opportunities for growth and development, helping you to achieve your career goals.
  • Incentive Opportunities: We offer competitive incentives to motivate and reward our associates.
  • Generous Merchandise Discounts: Our associates receive 50% off Talbots and select Haven Well Within brand items, as well as discounts at other KnitWell Group brands.
  • Other Perks: We offer a range of benefits, including referral incentives, discounts on travel, shopping, concerts, and more.
Our Values
  • We Win as a Team: We celebrate each other's successes and work together to achieve our goals.
  • We Encourage Creativity: We foster a culture of innovation and smart risk-taking.
  • We Care: We are committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act with Integrity: We operate with transparency, candor, and respect.
  • We Respect Diversity: We value and celebrate diversity, creating a dynamic and inclusive culture.
  • We Embrace Community: We strive to make a positive impact in the communities we serve.


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