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Certified Enrollment Advisor

2 months ago

San Francisco, California, United States Marin City Health and Wellness Center Full time
Certified Enrollment Counselor at Marin City Health and Wellness Center

The Certified Enrollment Counselor plays a vital role in promoting community awareness regarding health coverage options under the Affordable Care Act. This position focuses on guiding individuals through the enrollment process for various health programs, including Covered California and Medi-Cal.

Key Responsibilities:

  • Identify and address obstacles to healthcare access for clients
  • Organize and facilitate educational outreach events across the county
  • Assist individuals in enrolling in ACA and Medi-Cal health programs
  • Participate in community events to disseminate information about insurance options
  • Establish partnerships with local organizations and agencies
  • Maintain confidentiality of sensitive information
  • Provide referrals to relevant resources as needed
  • Manage complex cases with a comprehensive approach
  • Conduct data entry and maintain accurate records
  • Perform additional duties as required

Qualifications:

  • High School Diploma or equivalent
  • Certification as an Enrollment Counselor through the Affordable Care Act
  • Ability to work autonomously and efficiently
  • Familiarity with Electronic Health Records systems
  • Proficiency in English is required; Spanish language skills are a plus
  • Positive demeanor and collaborative spirit
  • Capacity to handle multiple responsibilities simultaneously

Essential Skills:

  • Strong organizational, written, and verbal communication skills
  • Ability to interpret and follow instructions effectively

Physical Requirements:

  1. Ability to stand, walk, and sit as necessary
  2. Engage in physical activities as required by the role
  3. Occasional lifting of items over 10 pounds
  4. Clear vision and hearing capabilities

Travel Requirements: Frequent use of personal transportation may be necessary

Work Environment: Moderate noise levels are expected