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Automotive Parts Specialist
2 months ago
Automotive Parts Consultant
We provide EXCELLENT Benefits
- Competitive hourly wage with monthly performance bonuses based on experience and certifications
- Paid holidays, sick leave, and vacation time
- Comprehensive training and certification programs
- Attractive insurance and retirement packages available
- Medical and dental insurance options
- Company contributions to Health Savings Accounts for eligible participants
- Optional long-term and short-term disability insurance
- $25,000 company-paid life insurance for full-time staff (additional coverage options available)
- 401(k) retirement savings plan with company matching
- Climate-controlled work environment equipped with modern technology
- Uniform and laundry reimbursement
- Employee discounts on parts, services, and vehicle purchases
- Onsite parking facilities
Key Responsibilities of the Parts Consultant
- Assist all internal and external customers in person or via phone in selecting necessary parts in a courteous, professional, and efficient manner.
- Retrieve and fulfill orders from inventory.
- Inform the parts manager of any out-of-stock items requiring immediate attention; source out-of-stock parts from external suppliers and submit emergency orders as needed.
- Restock assigned inventory on a daily basis.
- Ensure all internal parts requests are billed on service repair orders.
- Process payments from retail customers or obtain credit authorizations.
- Issue and monitor requested shop tools for technicians.
- Required to document lost sales.
- Proactively communicate potential issues with customers, management, and other departments to enhance the customer experience.
- Adhere to company policies and departmental best practices, and perform other assigned duties.
- Applicants must complete RBM's standard screening process prior to employment, which includes: submitting a full employment application; satisfactory background checks (criminal, credit, and driving records where applicable); in-person interviews; and other inquiries.
- A high school diploma or equivalent is required, along with authorization to work in the USA for any employer.
- Previous experience in a similar role is mandatory.
- Basic communication and problem-solving skills; basic math skills using American units of measure.
- Physical requirements include: remaining stationary for extended periods, operating office equipment, and repetitive motions. When working at the Parts Counter, physical activities include: consistently positioning the body and moving to handle inventory and complete job tasks; identifying safety concerns; exerting force to move/manipulate objects (up to 100lbs occasionally, 65lbs frequently, 25lbs constantly). Work is conducted indoors, outdoors, and in a shop environment near moving vehicles and mechanical equipment, with occasional exposure to chemicals and moderate to loud noise levels.
RBM of Alpharetta maintains a diverse, drug-free workforce and is an Equal Opportunity Employer.
