Service Delivery Representative

5 days ago


San Antonio, Texas, United States Lifetime HOA Management Full time

Lifetime HOA Management is seeking a talented Service Delivery Representative to join our team As a key member of our Customer Service department, you will play a vital role in delivering exceptional support to our clients and homeowners. The estimated annual salary for this role is $50,000 - $70,000, based on your qualifications and experience.

Key Responsibilities
  • Manage client interactions, resolving issues promptly and professionally.
  • Communicate effectively via phone, email, and correspondence, ensuring clear and concise messaging.
  • Coordinate bookings and reservations, streamlining processes for homeowners.
  • Collaborate with the Financial Department to file transactions and maintain accurate records.
  • Develop customized payment plans to meet client needs, demonstrating flexibility and adaptability.
  • Provide high-quality service by managing and operating gate services, pool card access, and other Association-related tasks.

Successful candidates will possess strong communication and interpersonal skills, with the ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and other relevant software is essential. A bilingual background (English and Spanish) is highly valued.

Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Matching Plan
  • Paid Time Off

In addition to competitive compensation and benefits, Lifetime HOA Management offers opportunities for professional growth and development. Apply now to become a valued member of our team



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