Client Services Representative
3 weeks ago
Seatown Electric Plumbing Heating and Air is seeking a highly motivated Client Services Representative to join our team. As a Client Services Representative, you will be the primary point of contact for our clients, providing exceptional customer service and ensuring their needs are met.
Key Responsibilities:
- Respond to client inquiries and resolve issues in a timely and professional manner
- Provide product and service information to clients, ensuring they have a seamless and enjoyable experience
- Collaborate with internal teams to resolve client concerns and improve service delivery
- Meet productivity standards and goals set by the company
Requirements:
- 3-5 years of call center experience preferred
- HVAC & Plumbing Industry experience is a plus
- Ability to talk and type accurately; typing speed of at least 45 wpm
- Dedicated to providing superior client service
- Ability to manage multiple priorities within a fast-paced environment
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington
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