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Director of Operations

2 months ago

Erie, Pennsylvania, United States Human Capital Associates Full time
Job Description

Director of Operations

Human Capital Associates is seeking an experienced Director of Operations to join our leadership team. As a key member of our organization, the Director of Operations will be responsible for overseeing all aspects of our company's overall operation, including production, purchasing and materials, human resources, financial controls, and customer service.

Key Responsibilities:

  • Strategic Planning: Develop and implement strategic plans to drive business growth, improve efficiency, and enhance customer satisfaction.
  • Operational Management: Oversee all operational aspects of the company, including production, purchasing, and materials management.
  • Financial Management: Manage financial controls, including budgeting, forecasting, and financial reporting.
  • Human Resources: Lead and develop a high-performing team, including recruitment, training, and performance management.
  • Customer Service: Ensure exceptional customer service, including responding to customer inquiries and resolving issues.

Requirements:

  • Education: Bachelor's degree in Business, Engineering, or related field.
  • Experience: Minimum 10-15 years' experience in a hands-on leadership capacity, preferably in the manufacturing industry.
  • Skills: Exceptional analytical and critical thinking skills, excellent communication and interpersonal skills, and strong business acumen.

What We Offer:

  • Competitive Compensation: A comprehensive and competitive compensation package, including salary, benefits, and bonuses.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and mentorship.
  • Collaborative Environment: A collaborative and dynamic work environment, with a team of experienced professionals.