Warehouse Operations Director

3 days ago


Erie, Pennsylvania, United States Wavepoint3pl Full time
Warehouse Manager Job Description

The Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring the efficient receipt, storage, and dispatch of products. This includes directing office and operations employees in day-to-day tasks to achieve productivity targets and maintain smooth warehouse processes.

Key Responsibilities:
  • Plan, organize, and supervise daily warehouse operations to meet customer requirements.
  • Accomplish warehouse human resource objectives by selecting, scheduling, coaching, and disciplining employees.
  • Meet warehouse operational standards by contributing to strategic plans and reviews, implementing production and quality standards, and resolving problems.
  • Develop key performance indicators to drive accuracy and efficiency for each customer and report them to the Management team.
  • Maintain storage areas by organizing floor space and adhering to storage design principles.
  • Train, supervise, and evaluate the performance of assigned warehouse employees.
  • Motivate and lead the crew with a positive attitude, striving to remove barriers to performance and follow through on commitments.
  • Interact with customers to ensure customer satisfaction in all manners related to the warehouse.
  • Monitor and document all accidents and incidents within the warehouse.
  • Accomplish warehouse and organization mission by completing related results as needed and additional duties as required.
Requirements:
  • Associate's Degree in Logistics/Business Management or 3 years of leadership experience in warehouse operations.
  • SQF or GFSI Certification.
  • Knowledge of general warehouse layout planning and warehouse operations knowledge.
  • Solid communication skills (oral and written).
  • Proven work experience as a warehouse manager or supervisor.
  • Expertise in warehouse management procedures and best practices.
  • Proven ability to implement process improvement initiatives.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands-on experience with warehouse management software and databases.
  • Leadership skills and proven ability to manage staff in terms of development.
  • Strong decision-making and problem-solving skills.
  • Travel up to 10%.


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