Instructor- Risk Adjustment Specialist
4 weeks ago
This position is responsible for delivering high-quality technical training and support to Veradigm customers and employees, ensuring their satisfaction and performance.
Key Responsibilities:- Acquire comprehensive product knowledge for Veradigm applications to train clients and employees.
- Develop and deliver application training to clients or employees in various formats, including classroom, online, and on-site training.
- Present seminars and workshops for Veradigm applications, as well as user group meetings and national conventions.
- Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during training sessions.
- Collaborate with instructional designers, implementation team members, and other departments to identify training needs, participate in course development, and present topics as needed.
- Travel to remote offices or client sites to deliver training.
- Perform Veradigm Healthcare Systems time reporting and billing processes.
- Utilize expertise in healthcare industry, with a focus on Risk Adjustment, including MA/ACA Risk Scoring methodology and condition categories (HCC).
- Apply strong written and verbal communication skills, critical thinking, and problem-solving skills to effectively train and support clients and employees.
- Interface with both external and internal personnel at all levels, demonstrating professional and interpersonal skills.
- Work within a team environment, contributing to the success of the Veradigm team.
- Bachelor's Degree or equivalent technical/business experience required.
- 2-4 years of relevant work experience preferred.
Veradigm is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company-paid life insurance, and retirement savings. We are committed to creating a workplace that is inclusive and respectful of all employees.
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