Transplant Care Coordinator

2 weeks ago

Phoenix, Arizona, United States Banner Health Full time

Job Summary:

Banner Health is seeking a highly skilled and compassionate Transplant Care Coordinator to join our team. As a key member of our transplant program, you will play a vital role in ensuring the seamless coordination of care for patients undergoing solid organ transplantation.

Responsibilities:

  • Manage individual patients across the transplant healthcare continuum to achieve optimal clinical, financial, operational, and satisfaction outcomes.
  • Facilitate, coordinate, and monitor pre-transplant evaluations, the care of the transplant candidate awaiting transplantation, and the care of the transplant recipient post-transplant in the outpatient clinic.
  • Facilitate and coordinate the care of the living donor for evaluation, donation, and long-term follow-up.
  • Facilitate the safe, equitable, and timely placement of donor organs in conjunction with the donor procurement agency on a 24-hour on-call basis in accordance with regulatory agencies.
  • Possess advanced knowledge of OPTN/UNOS regulations and allocation policies.
  • Review potential recipients' current medical status to determine eligibility for transplant.
  • Demonstrate advanced prioritization and critical thinking skills to contact/locate patient(s), arrange admission and pre-surgery procedures, schedule surgery and the surgery team, and educate patient/family.
  • Interpret and administer current payor contracts to best meet the financial needs of the patient and program while maximizing facility and program reimbursement.
  • Apply this knowledge to assure that services being furnished to the patients are in compliance with contract stipulations.
  • Establish and promote a collaborative relationship with physicians, third-party payers, and other members of the healthcare team, utilizing effective oral and written communication.
  • Serve as a resource to payors, healthcare providers, patients, physicians, and their office staff for the referral of patients or re-direct to alternate transplant programs as required by insurance constraints.
  • Educate other healthcare providers, payors, and patients on concepts of managed care, managed care networks, transplant networks, individual care policies as it pertains to solid organ transplant.
  • Serve as a resource to the community, patients, family members, potential living donors, primary care physicians, and payers regarding the transplant process.
  • Participate in community and professional education efforts to promote transplantation and organ donation.
  • Participate in the transplant program's quality assurance program.
  • Evaluate current processes, identify need for change, and implement change via process improvement projects to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
  • Act as a change agent by continually monitoring processes to identify opportunities for improvement.

Requirements:

  • Requires a minimum of two years clinical nursing experience; to include a clinical specialty area such as ICU, PCU, CM, OR, ED, Dialysis, Oncology, or Telemetry.
  • Must have a working knowledge of care management, resource/utilization management, and hospital and community resources.
  • Must demonstrate clinical proficiency in the care of transplant patients.
  • Bachelor's degree preferred.

Why Join Us:

Banner Health is a leading healthcare provider in the region, committed to delivering exceptional patient care and promoting a culture of excellence. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share your passion for delivering high-quality care. We offer a comprehensive benefits package, competitive salary, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and compassionate individual with a passion for transplant care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our website. We look forward to hearing from you

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