Insurance Recovery Specialist
6 days ago
National Service Bureau is a leading national agency specializing in Insurance Subrogation and Accounts Receivable Management. We are seeking a talented Hybrid Call Center Representative to join our growing team with offices in Bothell, WA and Sarasota, FL.
We offer a competitive salary of $65,000-110,000 OTE, plus uncapped commission. Our hybrid schedule allows for work-from-home days, ensuring a healthy work-life balance. You will be part of a diverse and friendly team that values work/life balance, performance-based incentives, and advancement opportunities.
Key Responsibilities:
- Communicate effectively with clients via phone to recover insurance claims.
- Make outbound calls (75+/day) to negotiate and lead conversations to recover the highest balances for our clients.
- Utilize software to note accounts and communicate with insurance companies.
- Document accounts with proper notes to ensure quick communication.
- Adhere to company policies and procedures.
Requirements:
- Meet collector target metrics.
- Ability to work a hybrid schedule of work from home and in-office days.
- Secure home office consisting of dedicated high-speed Internet, access via a hardwired connection, and minimal background noise.
- Strong ability for empathy, high level of professionalism, great communication skills, and attention to detail.
- Experience with time management, computer, and typing skills.
Benefits:
- Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE).
- Paid Vacation, Holidays, and Sick Time.
- 401(k) plan + employer matching contributions.
- Medical, Dental, Vision Insurance with employer contributions.
- Company provided EAP (Employee Assistance Program).
About Us:
- Diverse and friendly team.
- Emphasis on work/life balance.
- No nights/weekends.
- Positive environment.
- Performance-based incentives.
- Advancement opportunities.
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