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Event Staff Member

2 months ago

Chattanooga, Tennessee, United States Labor Finders Full time
About the Job

We are seeking a highly motivated and customer-focused Event Staff Member to join our team at Labor Finders. As an Event Staff Member, you will be responsible for providing exceptional service to our clients and their guests.

Key Responsibilities
  • Greet and welcome guests upon arrival and thank them when departing.
  • Communicate clearly and professionally with guests, answering questions about menu items, services, or special offers.
  • Take food or drink orders from customers and relay them to kitchen staff.
  • Prepare food and drink orders, such as sandwiches, salads, meals, coffee, and soft drinks.
  • Serve food and drinks to customers at a bar, counter, stand, or tables.
  • Work/operate concession stands, serve as ushers, ticket-takers, or security personnel.
  • Clean or set work areas, tables, or counters and replenish and service stations, cabinets, and tables.
  • Review event orders and receive instructions to prepare event spaces, including seating, buffets, beverage stations, tables, or setting up lighting, sound, and scenery equipment according to event plan.
  • Ensure a clean and professional personal appearance, including uniform and nametag (if needed).
  • Follow food safety practices.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned stations and service areas.
  • Assist co-workers in setting up/breaking down and storing buffets, tables, linens, and other equipment.
  • Stand, bend, climb stairs, and carry items weighing 25-50 pounds or more.
  • Possibly work extended dining hours, early mornings, late evenings, weekends, and holidays.
Requirements
  • Strong communication skills and ability to listen carefully to customers' orders and correctly relay them to the kitchen staff to ensure orders are prepared to the customers' satisfaction.
  • Positive attitude with ability to follow instructions and handle customer requests in a courteous and professional manner.
  • Good physical stamina and the ability to stand for extended periods of time, carry heavy trays or equipment, clean work areas, and attend to customer requests without difficulty.
  • Ability to work quickly and accurately.
  • Good customer service skills.
What You'll Gain
  • Staying active - the job will keep you on the move throughout the day.
  • Time management and organizational skills - handling multiple tasks and serving multiple customers at once.
  • Enhanced communication skills - learning how to talk to diverse sets of customers.
  • Problem-solving and crisis management skills - avoiding and resolving potential negative customer experiences.
  • Teamwork - partnering with kitchen, bar, and management staff to ensure customers are satisfied.
  • Teaching and management skills - helping train and prepare new employees for the job.