Group Product Manager, Ecommerce
5 hours ago
The Group Product Manager for the Ecommerce Purchase Funnel is responsible for leading the evolution of our Ecommerce platform and product experience, facilitating ongoing innovation, prioritization, and delivery to deliver revenue growth and customer satisfaction.
This role will be focused on defining strategic objectives across customer and business needs, creating a vision and roadmap that inspires the organization, and managing day-to-day product delivery as well as an agile test-and-learn squad that will allow us to maximize impact, stay ahead of digital competition, and future-proof our platforms in preparation for accelerated growth.
This role is directly responsible for setting and delivering key purchasing OKRs that drive conversion and profit.
Key Responsibilities- Define E2E Ecomm Purchasing Funnel growth strategy in partnership with marketing, design, and engineering leadership; continually innovate and optimize toward a holistic, seamless, easy experience that delivers value to our customers and achieves business goals.
- Create and articulate vision, strategic goals, and impact - to business, franchisees, team members, and customers - and execute an Ecomm roadmap that demonstrates measurable value.
- Lead a test-and-learn cross-functional squad aimed at finding quick opportunities to increase revenue; leverage agile methodology to quickly innovate, size opportunities, research, test, analyze, and further optimize our Ecomm product.
- Manage team of junior product managers and Ecomm partners to successfully drive cross-functional co-creation/alignment and E2E coordination of Ecomm product work, resulting in shared visibility and expectations, well-planned timelines and resource capacity, stable restaurant operations, and quality customer and team member experiences.
- Direct product priorities across experience strategy, platform capabilities and health, growth accelerators, marketing calendar execution, and business initiatives; successfully balance near- and long-term growth needs and gain stakeholder buy-in; align strategy and planning across Ecomm sprint teams and additional platform partner teams.
- Coach junior product members in data-driven and customer-centric mindsets, fostering a product culture of empathy, continuous learning and rapid testing, and relentless focus on delivering customer value.
- Bachelor's degree (or MBA) in Business, Information Systems, or technology related discipline, or equivalent years of experience.
- 8+ years of experience as a digital product lead or related strategic digital field.
- Excellent communication and interpersonal skills to influence stakeholders - across junior, peer, and leadership levels - and build strong partnerships with trust and empathy.
- Passionate about customer-centricity and data-driven strategy; committed to test-and-learn and growth mindsets.
- Outstanding analytical, critical thinking, and organizational skills with high attention to detail.
- Adaptable and flexible with an enterprise mindset and ability to think, plan, and execute resourcefully across multiple projects, priorities, and teams.
- Able to provide leadership, direction, and coaching to junior team members as well as cross-functional partners.
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