Security Systems Technician

2 weeks ago

Charlotte, North Carolina, United States MSS Solutions, LLC Full time
Job Title: Service Technician

We are seeking a highly skilled Service Technician to join our team at MSS Solutions, LLC. As a Service Technician, you will be responsible for performing routine inspections, testing, servicing, installation, and preventative maintenance of life safety and security product lines.

Key Responsibilities:
  • Perform routine inspections and testing of security systems to ensure they are functioning properly
  • Service and maintain security systems, including installation and repair of equipment
  • Troubleshoot system problems and resolve them via physical equipment installation or software changes
  • Follow and maintain a highly structured inspection schedule
  • Input, retrieve, and archive inspection documentation program via laptop computer
  • Maintain customer satisfaction for continual company growth
  • Complete assigned tasks on time with little supervision
  • Support emergency service call-outs on a rotational basis
  • Must be willing to travel within NC/SC for day trips and work extended hours as needed
Requirements:
  • 2 or more years of experience in commercial/industrial security systems or equivalent low-voltage electrical experience
  • Understanding of low voltage electrical, including troubleshooting skills and instruments
  • Experience with Microsoft Excel and Word documents as they relate to inspection reporting
  • Experience in reading and interpreting blueprints, diagrams, and specifications
  • Experience with hand tools and multi-meter usage
  • Must be able to follow verbal and written instructions
  • Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training)
  • Ability to read and interpret technical and parts manuals to diagnose and repair equipment
  • Knowledge of computer networking, IP addressing, and connectivity
  • Knowledge of or desire to learn security systems and CCTV
  • Possess or obtain knowledge of NFPA, State, and local fire codes and be willing to become NICET certified
  • Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching, and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC)
  • Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC)
  • Valid driver's license and acceptable driving record required
  • Must successfully pass a background check & drug test
  • High School Diploma or Equivalent preferred
Work Environment:

Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places

Benefits:
  • Medical/Dental/Vision Insurance
  • 401k with Employer Contributions
  • PTO
  • Paid Holidays
  • Employee Assistance Program
  • Long-term Disability
  • Short-term Disability
  • Flexible Spending Plan
  • Health Savings Plan

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