Seafood Team Lead

1 month ago

Woodcliff Lake, New Jersey, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Seafood Team Lead to join our team at Whole Foods Market. As a key member of our seafood department, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and develop a high-performing team of seafood associates, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Develop and implement sales strategies to drive growth and profitability in the seafood department.
  • Assist the team leader in analyzing sales data, reports, and labor to inform business decisions and optimize operations.
  • Collaborate with the team leader to achieve sales, purchasing, and labor targets, and to resolve team concerns or issues.
  • Function as the point person and departmental person in charge in the absence of the team leader.
  • Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers, and responding promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
  • Communicate and maintain team member safety and security standards, providing timely, thorough, and thoughtful performance evaluations.
  • Consistently communicate and model Whole Foods Market's vision and goals.
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements / Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to handle knives and other cutting equipment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

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