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Client Relations Supervisor

2 months ago

Port Richey, Florida, United States Selectek Staffing Solutions Full time
Position Overview:
We are seeking a skilled Client Relations Supervisor with a background in the manufacturing sector. This role is pivotal in overseeing a team of customer service representatives to ensure exceptional service delivery.

Compensation:
$60,000 - $90,000

Key Responsibilities:
1. Lead and mentor the customer service team to enhance performance and productivity.
2. Develop and implement effective customer support strategies to improve client satisfaction.
3. Collaborate with various departments to streamline processes and resolve customer issues.
4. Monitor team performance metrics and provide regular feedback.
5. Ensure compliance with company policies and industry regulations.

Qualifications:
- Proven experience in a supervisory role within customer service, preferably in manufacturing.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Proficient in customer relationship management software.

Join us at Selectek Staffing Solutions and contribute to our commitment to excellence in customer service