Restaurant Operations Leader

3 weeks ago


Houston, Texas, United States Shake Shack Full time

Stand for Something Good

At Shake Shack, our mission is to deliver exceptional hospitality experiences. We achieve this by putting our people first and fostering a positive work environment.

We offer endless learning opportunities and growth potential in a fun and inclusive setting. As a Restaurant Shift Manager, you'll have access to hands-on mentorship, training, and development programs that enable you to make a lasting impact on our business, restaurants, and communities.

About the Role

  • Oversee the flow of service and direct team members on a shift to ensure high levels of safety, cleanliness, quality, and speed.
  • BUILD and lead a high-performing team of hourly Team Members.
  • Assist with operational support functions, such as Purchasing, Receiving, Inventory, etc.
  • Participate in applicant interviews and contribute to employee relations.

What You'll Need

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills.
  • Effective communication skills, both written and verbal.

Our Benefits

  • Competitive salary range: $60,000 - $80,000 per year, depending on location and experience.
  • Weekly pay.
  • Performance bonuses based on achievement of pre-determined goals.
  • Medical, dental, vision insurance & flexible spending accounts.
  • Supplemental life insurance and short-term disability.
  • 401(k) plan with company match.
  • Paid time off/sick time.
  • Paid parental leave.
  • Employer assistance program (EAP).
  • Commuter benefits.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Shake Shack meal discounts.
  • Charitable opportunities to give back.
  • Employee resource groups.
  • Career development opportunities – we're growing

About Us

Shake Shack's roots are in fine dining and giving back to the community. We're committed to serving high-quality food with a high level of hospitality. Our team members enjoy a positive work environment deeply committed to standing for something good.



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