Business Development Manager

3 weeks ago


Jasper, United States Consolidated Electrical Distributors Full time
Job Summary

We are seeking a highly skilled Account Manager to join our team at Consolidated Electrical Distributors. As an Account Manager, you will be responsible for owning multiple customers' books of business, ensuring customer satisfaction, and providing sales support.

Key Responsibilities

• Proactive customer account management: You will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with our company every day.
• Write up customer orders, engage in pricing and availability discussions, and create processes and strategies to help customers stay organized and informed.
• Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.
• Provide insight into purchasing decisions for our team based on conversations with customers and a well-established customer relationship.
• Provide customer service to walk-in retail customers, handling cash/credit sales transactions, and telephone sales support – answer customer questions, take orders, give directions, route calls, take messages.

Requirements

• Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well.
• Computer proficiency is required.
• Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential.

Preferred Qualifications

• Bachelor's degree in related field.
• OR 2 years industry experience.

Working Conditions

Conditions vary and will include warehouse, office, and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.

Supervisory Responsibilities

No.

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