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IT System Administrator

2 months ago

Rockville, Maryland, United States Shapiro & Duncan Full time
Job Summary

We are seeking a highly skilled and experienced IT System Administrator to join our team at Shapiro & Duncan. As a key member of our IT department, you will be responsible for designing, installing, and maintaining our internal and external network systems and devices.

Key Responsibilities
  • Design and implement network infrastructure, utilities, software, and systems under the general direction of the IT Director.
  • Analyze, troubleshoot, diagnose, and resolve hardware, software, or other network problems, including disaster recovery.
  • Coordinate and implement network security measures, device/systems setup/configuration, and peripheral setup.
  • Monitor network performance to determine if updates are needed.
  • Order and install hardware/software for network users.
  • Research new hardware and software for network use, including generation of proposals and cost estimates.
  • Install and update/enhance current and new versions of the operating system and utilities.
  • Provide training on the use of network hardware and related software applications, including on-the-spot/brief training to meet users' needs.
  • Perform additional duties as directed.
  • Ensure proper licensing of software/hardware.
Requirements
  • Bachelor's degree and at least 5 years of experience in the field or in a related area, or other equivalent mixture of education/certification and experience.
  • Experience working in a System Administrator capacity setting up and supporting windows servers and workstations; enterprise software packages.
  • Experience working with Microsoft 365, strong knowledge of Active Directory, Group Policy, and office 365 troubleshooting.
  • Two or more years of experience working with VMware, Vsphere, Vcenter, and Vmotion.
  • Strong knowledge of networks systems, security, data storage, back-up software, and data processing systems (Microsoft SQL, etc.).
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Ability to manage multiple projects simultaneously.
  • Able to sit, stand, bend, walk, climb, and remain in static positions for duration of shift.
  • Driver's license with ability to travel to job sites to assist users with issues, installation, etc.
  • Willing and able to use cell phone to respond to and handle after-hours calls and/or respond to remote users.
  • Strong organizational skills.
  • Effective communication in English (aural, written, verbal). NOTE: Must be able to explain technical concepts to users with limited IT knowledge.