System Administrator III

2 hours ago


Rockville, Maryland, United States CTIS Full time
Job Overview

CTIS is seeking a highly skilled System Administrator III to oversee the daily activities of configuration and operation of systems. The ideal candidate will have a strong background in system administration, with experience in managing mainframe, mini, and client/server-based systems.

Key Responsibilities
  • Supervise and manage the daily activities of system configuration and operation.
  • Plan and monitor the optimization of system operation and resource utilization.
  • Perform system capacity analysis and planning.
  • Provide assistance to users in accessing and using business systems.
  • Support implementation, troubleshooting, and maintenance of IT systems.
  • Coordinate with customers and stakeholders to collect data, conduct analysis, and develop solutions associated with incident tickets and requirements.
  • Develop solutions to complex technical issues.
  • Provide follow-up reports for Root Cause analysis, engineering technical assessment, and process improvement initiatives.
Requirements
  • Eight (8)+ years of field experience or in a related area.
  • AA or BS degree in engineering, computer science, or business administration, or equivalent work experience.
  • Experience with server patch management methodologies.
  • Ability to work independently or as a member of a team.
  • Excellent interpersonal and communication skills.
Preferred Qualifications
  • Experience with Citrix VDI, JIRA, and Gemini.
  • Knowledge of operating system enhancements and system logs.
  • Ability to create and/or automate scripts.

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