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Executive Director
2 months ago
**About City Wide Facility Solutions**
City Wide Facility Solutions is a leading management company in the building maintenance industry, with over 60 years of experience and a strong presence in the United States and Canada. Our company is committed to creating a positive impact on the people and communities we serve.
**Job Summary**
We are seeking an experienced Executive Director to lead our NE Philadelphia location. As a key member of our team, you will be responsible for driving sales growth, managing operations, and developing a high-performing team.
**Key Responsibilities**
- Oversee the daily operations of City Wide Facility Solutions, including sales, operations, finance, human resources, and other functional departments.
- Develop and implement business strategies to achieve annual sales growth, client retention, and staffing levels.
- Manage the company budget and forecast, analyzing financial reporting on a monthly basis to maximize shareholder return.
- Define and implement strategies to accelerate growth, build and influence an effective sales team, and strengthen a culture of operational excellence.
- Establish and enforce policies that promote City Wide Facility Solutions' culture and vision.
- Lead employees to encourage maximum performance and engagement in achieving our mission and vision.
- Enhance financial performance by analyzing and interpreting data and metrics for continued growth in new building and/or facility maintenance services.
- Manage relationships with clients, vendors, and business partners.
- Improve operational efficiencies to drive client satisfaction, improved retention, and renewals.
- Lead a high-performance team, attract, recruit, and retain workforce, and make hiring/separation recommendations.
- Establish and monitor employee performance and development goals, assign accountabilities, set objectives, and establish sales/operational priorities.
- Assist in the protection of City Wide Facility Solutions by ensuring compliance with all applicable state and federal laws, policies, and safety regulations.
- Periodic travel for training and national City Wide Facility Solutions convention.
**How Success Will Be Measured**
- New monthly sales
- Retention of existing clients
- Overall revenue growth
**Requirements**
- 10+ years of progressive experience in business development, B2B sales, and operations with a proven history of sales growth and a desire to do it again. Experience leading an operations team.
- Proven ability to lead and develop a sales workforce with strong accountability for results and achievement of sales goals.
- Familiarity with MS Office and various business software (e.g., ERP, CRM, etc.).
- Ability to inspire others, command respect, and confidence at all levels.
- Entrepreneurial spirit, ability to work in a fast-paced, evolving environment.
- Exceptional interpersonal and public speaking skills.
- Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical sales, operational, and financial initiatives.
- Demonstrable competency in strategic planning and business development in a growth model.
- Extraordinary organizational skills – ability to prioritize assignments and projects in an efficient and timely manner.
- Attention to detail; know when to roll-up your sleeves and when to leverage help from others.
**Benefits**
City Wide Facility Solutions offers a competitive compensation and benefits package, including healthcare, car allowance, and equity earn-in.